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"Qualité Tourisme"

Carnac Tourist Office was established on October 9, 1928 as an association, under the law of 1901. The town was granted the classification of 'seaside resort' on August 10, 1934. Under the leadership of the mayor of the town, the Carnac Tourist Office became an official Public Establishment for Industrial and Commercial Vocation in January 2009. The Carnac Tourist Office is currently rated 3 stars. This classification is granted for a period of 5 years by the Morbihan prefecture and is valid until October 2015. Under the new classification system, we aim to obtain a classification in category I.

The Qualité Tourisme label

Since May 7, 2014, Carnac Tourist Office has been the proud holder of yet another classification - the Qualité Tourisme label. It never ends.

The guarantee of a warm welcome to all visitors to the Tourist Office is a priority for the whole team. Our approach addresses the need to constantly improve both the reception of our family and business tourists, but also to enhance the accessibility of our tourism offer, by working more closely with our partners.

In addition to providing a guarantee of quality to our visitors, along with a warm welcome ensured by the implementation of professional practices, a commitment to quality, our approach reflects a desire to share a common dynamic with the whole team.

Our commitment to this approach allows our practices to be formalised and enhanced, our tools and our actions defined, in a strategy based on expertise “in the field", involving all the different stakeholders. This provides a guarantee for our partners, the executive committee, the community and the team, of an effective and efficient service, in compliance with the stated objectives and Tourist Office strategy. Our visitors are assured of a warm welcome and a high quality service, socio-professional consistency in the value of the tourism offer and services offered by the Tourist Office. A quality assurance manager's position has been funded since October 2012 in order to implement the process by coordinating action internally, formalizing the quality manual and leading the process. This person also ensures active follow-up to ensure the Tourist Office of engagement is seen-through in the long term.

 

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